We can only guarantee the proper functioning of this unique online chipset testing tool in a clean English or Traditional Chinese Windows operating environment - before any other outside software has been installed. In any other Windows operating system or on any computer with other software installed, we cannot guarantee proper operation of the online testing tool because we cannot be sure of your operating system settings and other software environments. Therefore, if you encounter any errors (system crashes, etc.) when running this online testing tool, we recommend that you do not run the program again after you have restarted your computer.